They came to us to take a look at their website. To put it kindly, it was a mess. This is often the case with associations where you have volunteers doing their best to juggle a dozen plates in the air and a committee with different ideas of how things should go. As a result, the website was dated, was difficult to maintain, and truly didn’t represent how strong of a chapter they are.
We redesigned their website to make it more modern, easier to navigate and a cinch to maintain. But that was the easy part. What we did beyond that was make the members of the chapter the hero of the story. We not only got their feedback on what they wanted to see with the new website, but we also gave them the opportunity to submit their pictures to be featured on the header of the homepage.